Refund policy

Last updated: September 21, 2026

ResellPlugz ("we", "us", "our") sells digitally delivered informational products only. This Refund Policy explains when refunds are available and when they are not. It forms part of our Terms of Service. Nothing in this policy limits any right you have under mandatory consumer protection law in your state or country.

1. What we sell

Every product on this website is a digital, informational product delivered electronically. Products may include supplier and vendor contact information, sourcing research, reselling guides, educational materials, downloadable files, and portal or membership access. No physical goods are sold or shipped by us. We are not a supplier, wholesaler or dropshipper, and we do not sell, stock or ship any of the goods that the suppliers listed in our products may offer.

2. Digital products are final sale once delivered

Because our products are delivered instantly and cannot be returned once they have been accessed, all sales are final once the product has been delivered, downloaded, emailed, or otherwise made available to you. Subject to sections 3, 4 and 5 below, we do not offer refunds, exchanges, returns or cancellations after delivery.

By completing checkout you expressly request immediate access to the digital product and acknowledge that you will lose any right of withdrawal or cancellation once access has been granted, to the extent permitted by applicable law.

3. When we will issue a refund

We will review and, where the claim is valid, refund in the following situations if you contact us within 14 days of your purchase:

  • You were charged more than once for the same order, or a duplicate order was placed in error.
  • You did not receive your product and we are unable to deliver access to you.
  • The product you received is materially different from what was described on the product page.
  • The purchase was made without your authorization and this is confirmed with your payment provider.

Refunds are returned to the original payment method. Please allow 5 to 10 business days for your bank or card issuer to post the credit.

4. How to request a refund

Email onlinesupply22@gmail.com with your order number, the email address used at purchase, and a description of the issue. We aim to acknowledge every request within 3 business days and to resolve it within 10 business days. If we cannot resolve it, we will tell you why in writing.

5. Customers in the EU, UK and other jurisdictions with a statutory cancellation right

If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to withdraw from a distance contract. For digital content supplied immediately, that right is lost once supply has begun with your express prior consent and your acknowledgement that you lose the right of withdrawal. By completing checkout you give that consent and that acknowledgement. If supply has not yet begun, you may still withdraw within 14 days by emailing us at the address above and we will refund you in full within 14 days of receiving your notice. Your statutory rights in relation to digital content that is faulty, not as described, or not fit for purpose are not affected by this policy.

6. Payment disputes and chargebacks

If something is wrong with your order, please contact us first. Most issues are resolved quickly and directly.

Where a payment dispute is raised, we may provide our payment processor with records that evidence delivery and access, which may include order records, email delivery confirmations, download and access logs, timestamps, and IP or device information associated with the order. These records are handled in accordance with our Privacy Policy. We may suspend access to a purchased product while a dispute is open, and we may decline to sell to an account that has raised a dispute we believe to be inaccurate.

7. No guarantee of results

Our products are sold for informational and educational purposes only. We do not guarantee any income, profit, sales volume, business growth or other financial outcome, and nothing on this website should be taken as financial, investment, tax or legal advice. Results depend on your own effort, experience, execution and market conditions. We do not manufacture, own, control, endorse or guarantee any third-party supplier referenced in our products, and any dealings you have with those suppliers are at your own risk and subject to their terms.

8. Contact

ResellPlugz
Email: onlinesupply22@gmail.com
Phone: (917) 271-2550
Business address: 715 Oak Chase Dr, Orlando, FL 32828, United States